Shipping and Delivery Policy

Welcome to Yaabu.com, operated by Hatchmatic Store. We are pleased to offer Free Standard Shipping on all orders to every serviceable pin code in India.

Our commitment is to quality and value, and we are dedicated to providing clear and transparent delivery timelines.

Delivery Time Transparency

Your total estimated delivery time is the sum of Processing Time and Carrier Transit Time. We ensure every customer is fully informed of this window at the time of purchase.

Processing Time (Handling): 2 - 3 Business Days (The time required to verify, pick, quality-check, and securely package your order for dispatch.)

Carrier Transit Time (Shipping): 4 - 6 Business Days (The time the courier takes to transport the package from our facility to your specified delivery address across India.)

Total Estimated Delivery Time: 6 - 9 Business Days (The maximum expected time from the moment you place your order until it arrives at your doorstep.)

Crucial Note: We strive to deliver as quickly as possible. Please use the 6 to 9 Business Days window as the accurate expectation for delivery.

Free Shipping Eligibility

We offer FREE STANDARD SHIPPING on all orders to every serviceable pin code in India.

No minimum purchase value is required to qualify for free shipping.

Order Processing and Tracking

Order Cut-Off: Orders placed after 1:00 PM IST will be processed starting the next business day.

Business Days: Processing occurs Monday through Friday, excluding public holidays.

Tracking: You will receive a Shipment Confirmation email containing the tracking number(s) and a direct link to the courier's website to monitor your shipment's progress. Please allow up to 24 hours for the tracking information to become active after receiving the email.

Delivery Issues

Damaged Shipments: If your package appears damaged upon arrival, please refuse the shipment and immediately contact our support team.

Lost Shipments: If tracking confirms delivery but you haven't received your package, please notify us within 24 hours so we can initiate an investigation with the carrier.

Contact Information  

For any questions regarding your order or our Shipping Policy, please contact us:

• Email: support@yaabu.com
• Phone: +91 9492937507
• Business Name: Hatchmatic Store
• Registered Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana – 500049, India