India's No.1 Anti Barking Devices | Free Delivery all Over India

Shipping and Delivery Policy

At Yaabu.com, operated by Hatchmatic Store , we aim to provide fast, reliable, and transparent delivery service across India.
Please review the following details to understand how shipping and delivery are managed for your orders.

1. Shipping Costs

Shipping fees are calculated automatically at checkout based on your delivery location, product weight, and order total.
You’ll see the final shipping cost before completing your purchase.

2. Serviceable Regions

We currently offer shipping within India only.
International delivery is not available at this time.

3. Dispatch Timeline

  • Orders are usually processed and dispatched within 1–3 business days of successful payment.
  • Orders placed on weekends or holidays will be processed on the next working day.

Once your order is shipped, you will receive a dispatch confirmation email with your tracking ID.

4. Estimated Delivery Time

  • 6 - 18 Business Days

Please note that delivery times are approximate and may vary depending on your exact location and logistics provider.

5. Tracking Your Order

After your order is shipped, a tracking link or ID will be sent to your registered email.
You can use this to monitor your shipment’s progress online.
Please allow up to 24–48 hours for tracking updates to appear.

6. Delayed Deliveries

While we strive to deliver on time, external factors may sometimes cause delays.
Possible causes include:

  • Public holidays
  • Weather conditions
  • Strikes or courier network disruptions
  • Natural disasters or other unforeseen circumstances
  • We are not responsible for delays caused by such external factors but will always assist in tracking your shipment and ensuring delivery.

7. Customs, Duties & Extra Fees

In rare cases where additional duties, import taxes, or local delivery charges apply, these will be borne by the customer.
(For domestic deliveries within India, such charges are minimal or nonexistent.)

8. Shipping Address

Please ensure that your shipping address is complete and accurate before confirming your order.
If you need to make a correction, contact us within 12 hours of placing your order at support@yaabu.com.
After this period, we cannot guarantee that changes can be made before dispatch.

9. Failed Deliveries or Refused Shipments

If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept the parcel:

  • The shipment may be returned to us.
  • In such cases, no refund will be issued, as the order will be treated as a refusal of service.

Please ensure someone is available to receive your package at the provided address.

10. Lost or Stolen Packages

If your tracking shows “Delivered” but you haven’t received the package:

  • First, check with neighbors or your local delivery office.
  • If the issue persists, contact the courier service directly using your tracking number.

Hatchmatic Store (Yaabu.com) is not liable for lost or stolen packages confirmed as delivered by the courier.

11. Contact for Delivery Issues

For delivery-related concerns, please reach out to our support team:
Email: support@yaabu.com
Phone: +91 9492937507

We will coordinate with the courier partner to resolve the issue promptly.

12. Company Details

Business Name: Hatchmatic Store
Store Name: Yaabu.com
GST Number: 36BMPPB9609E2ZW
Website: www.yaabu.com
Email: support@yaabu.com
Phone: +91 9492937507
Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana – 500049, India