Last updated: October 10, 2026
This Shipping Policy explains how Yaabu processes and delivers orders. Yaabu is operated by IMPEX ECOM LLC.
1. Shipping Destinations
We currently ship only to addresses within the United States. We do not ship internationally at this time.
2. Where Orders Ship From
Our products are shipped directly to you from our international fulfilment partners. Because orders ship from outside the United States, delivery takes longer than domestic shipping. We show estimated delivery times clearly so you know what to expect before you order.
3. Shipping Cost
Standard shipping is free on all US orders. There is no minimum order value. The shipping cost shown at checkout is always $0.00 for standard shipping.
4. Order Processing Time
Orders are processed and dispatched within 3–5 business days of being placed.
Business days are Monday through Saturday, excluding Sundays and US public holidays. Processing may take longer during major international holiday periods. If your order is affected, we’ll let you know by email.
5. Order Cut-Off Time
Orders placed before 2:00 PM Mountain Time (MT) on a business day begin processing that day. Orders placed after the cut-off, or on a Sunday or US public holiday, begin processing the next business day.
6. Delivery Time
After dispatch, delivery usually takes 5–11 business days.
7. Estimated Total Delivery Time
From the time you place your order, total delivery (processing + transit) typically takes 8–16 business days.
These are estimates, not guarantees. Delays can occasionally happen because of carrier issues, customs checks, weather or peak seasons.
8. Order Tracking
Once your order ships, we’ll email you a tracking number and link. Tracking details can take 2–5 business days to update after dispatch while the parcel leaves the origin facility. If you haven’t received tracking within 6 business days of placing your order, contact us at support@yaabu.com.
9. Multiple Packages
If your order contains more than one item, items may ship separately and arrive on different days. Each package has its own tracking number. There is no extra charge for split shipments.
10. Customs, Duties and Taxes
All prices are shown in US dollars. Any import duties or customs fees on your order are handled by us and are not collected from you on delivery.
11. Shipping Address
Please check your shipping address carefully at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address. If you notice a mistake, contact us within 12 hours of placing your order and we’ll try to correct it before dispatch.
12. Delayed or Lost Orders
If your order hasn’t arrived within 20 business days of placing it, contact us at support@yaabu.com with your order number. We’ll investigate with the carrier and, if the parcel is confirmed lost, send a replacement or issue a full refund.
13. Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and clear photos of the item and packaging. See our Returns & Refunds Policy for full details.
14. Order Cancellations
You can cancel your order free of charge before it has been dispatched. Once an order has shipped, it can’t be cancelled, but you can return eligible items under our Returns & Refunds Policy.
15. Contact Us
For any shipping questions, please contact us:
- Email: support@yaabu.com
- WhatsApp: +1 479 279 6322 (messages only)
- Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM Mountain Time
Business Information
IMPEX ECOM LLC (trading as Yaabu)
30 N Gould St, Ste R, Sheridan, WY 82801, United States