Privacy Policy

Introduction

Welcome to Yaabu.com (“we”, “us”, “our”), operated by Hatchmatic Store. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.yaabu.com or make a purchase. By using our website, you agree to the terms described below. Please read carefully before providing any personal information.

Who We Are

Hatchmatic Store is an India-based e-commerce business offering reliable and affordable consumer goods through its online store, Yaabu.com. Hatchmatic Store (operating Yaabu.com) is the data controller for your personal data.

Our Details:
Business Name: Hatchmatic Store
Store Name: Yaabu.com
GST Number: 36BMPPB9609E2ZW
Email: support@yaabu.com
Phone: +91 9492937507
Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana –          500049, India
We comply with the Personal Data Protection Bill and the Information Technology Act, 2000.

Information We Collect

a. Order Information: Name, email, phone number, address, and payment details. Used to process and deliver orders, provide invoices, and communicate about your purchase. Legal Basis: Performance of a contract.
b. Website Usage Data: Browser type, device info, IP address, and pages visited. Used to improve site experience and security. Legal Basis: Legitimate interest.
c. Customer Queries: Name, email, and inquiry content. Used to provide support and respond to requests. Legal Basis: Consent and legitimate interest.
d. Marketing Data: Email address and preferences (only if opted in). Used to send updates and offers. Legal Basis: Consent (you can withdraw anytime).

How We Use Your Information

We use your personal information to:
• Process and fulfill orders
• Provide updates and customer support
• Send marketing emails if you have opted in
• Improve our website performance, safety, and user experience
We never sell your personal data to any third party.

Sharing Your Information

We share limited data with trusted third-party service providers who help us operate our business, such as:
• Payment gateways for secure processing
• Delivery partners for order shipping
• Analytics providers (like Google Analytics) for site improvement
• Marketing email services for opt-in communications only
All partners are bound by confidentiality and data protection agreements and may not use your data for other purposes.

Data Retention
We retain personal data only as long as necessary:
• Order-related data: 1 year after fulfillment
• Customer service records: Up to 10 years from last contact
• Marketing data: Until you unsubscribe or withdraw consent

Your Rights
You have the right to access, correct, or delete your data, and to object to processing based on legitimate interest. You may also withdraw marketing consent at any time. To exercise these rights, contact support@yaabu.com.

Cookies
We use cookies to improve site performance and personalize your experience. Analytics and advertising cookies may be used to measure website traffic and performance. You can manage cookies through your browser settings at any time.

Data Security
We use SSL encryption, secure databases, and restricted internal access to protect your personal information. While we take every precaution, no system is 100% immune to risk, and we cannot guarantee absolute security of transmitted data.

Updates to This Policy
We may revise this policy from time to time to reflect new laws or service changes. Each version will include the effective date, and the updated policy will be posted on this page before taking effect.

Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, contact:
Email: support@yaabu.com
Phone: +91 9492937507
Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana – 500049, India
Website: www.yaabu.com
GST Number: 36BMPPB9609E2ZW