Privacy Policy

Welcome to Yaabu.com (“we”, “us”, “our”), operated by Hatchmatic Store.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.yaabu.com or make a purchase.
Please read this policy carefully before using our Website or providing any personal information.

We reserve the right to update this Privacy Policy periodically. The latest version will always be available on our Website.

1. Who We Are

Hatchmatic Store is an Indian-based e-commerce company dedicated to offering reliable and affordable consumer goods through its online store, Yaabu.com.

Our Details:

• Business Name: Hatchmatic Store
• Store Name: Yaabu.com
• GST Number: 36BMPPB9609E2ZW
• Website: www.yaabu.com
• Email: support@yaabu.com
• Phone: +91 9492937507
• Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana – 500049, India

We comply with Indian data protection laws, including the Personal Data Protection Bill and the Information Technology Act, 2000.

2. Information We Collect

We collect personal data necessary to process orders, provide services, and enhance your shopping experience.

a. Order Information

• Data Collected: Name, address, email, phone number, and payment details.
• Purpose: To process and deliver your orders, provide invoices, and communicate about your purchase.
• Legal Basis: Performance of a contract.

b. Website Usage Information

• Data Collected: IP address, browser type, device data, location, and pages visited.
• Purpose: To improve website performance, user experience, and security.
• Legal Basis: Legitimate business interest.

c. Customer Queries

• Data Collected: Name, email, phone number, and inquiry details.
• Purpose: To provide customer support and respond to your inquiries.
• Legal Basis: Consent and legitimate interest.

d. Marketing Information

• Data Collected: Email addresses and preferences (when opted in).
• Purpose: To send promotional content or product updates.
• Legal Basis: Consent (you can opt out anytime).

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill orders.
• To provide delivery updates and resolve issues.
• To communicate with you regarding support or product updates.
• To send marketing or promotional materials (only if you consent).
• To improve our website’s functionality, safety, and user experience.

4. Sharing Your Information

We only share personal information with trusted third-party service providers essential for our operations, such as:

• Payment Processors: To securely process your payments.
• Delivery Partners: To deliver your orders.
• Analytics Providers: Such as Google Analytics, for improving website performance.
• Marketing Services: For sending targeted and consent-based promotional emails.

Each third party is bound by confidentiality and data protection obligations and may only use your data for agreed purposes.

We never sell or share your personal data with unauthorized or unrelated third parties.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

• Order-related data: Retained for 1 year after your purchase.
• Customer queries: Retained for up to 10 years from your last contact.
• Marketing data: Retained until you withdraw consent or unsubscribe.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal information.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion when data is no longer required.
• Objection: Object to data processing where we rely on legitimate interest.

To exercise any of these rights, contact us at support@yaabu.com.

7. Age of Consent

By using this Website, you confirm that you are at least 18 years old or have obtained parental consent to use the Website.
We do not knowingly collect or process data from individuals under the age of 18.

8. Cookies

We use cookies to improve your browsing experience and website performance.
Cookies help us remember your preferences, track performance, and personalize your shopping experience.

You can disable cookies through your browser settings at any time.
For more information, please visit our Cookie Policy page.

9. Data Security

We use industry-standard security measures, including encryption, SSL protection, and secure data storage, to protect your personal information.

While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your data.

10. Updates to This Policy

We may revise or update this Privacy Policy from time to time to comply with new laws or reflect operational changes.
All updates will be posted on this page, and the new version will take effect immediately upon posting.

11. Contact Information

If you have questions or concerns about this Privacy Policy or your personal information, please reach out to us:

Email: support@yaabu.com
Phone: +91 9492937507
Address: F-No.25, SY No.199/AA, Balaji Nagar, Miyapur, Hyderabad, Telangana – 500049, India
Website: www.yaabu.com
GST Number: 36BMPPB9609E2ZW